Case Studies

Case 1: Construction Management
Challenges: Stagnant company growth—unable to grow beyond 100 employees.

Action: Implemented Strategic Planning Process, Leadership development process for executives, Management development process for managers, and Team Leadership development process for Supervisors.

Result: Doubled staff in two years, turnover has been reduced, and annual revenue targets continue to be surpassed.

Case 2: Custom Printing Company
Challenges: The president wanted the staff to focus more on the customer, had production challenges, and jobs weren’t being completed on time.

Action: Customer Service development process for staff, Executive Leadership development process for the president, and Management development process for the production manager.

Result: Sales, productivity, liquidity, and profitability exceeded goals that were set for the year.

Case 3: Healthcare Organization
Challenges: Organization was seeking leadership development for their senior team to help with their poor communication.

Action: Used D.I.AL.O.G. (organizational evaluation instrument) to bring additional alignment to organization, Executive Leadership development process for senior team, and administered Attribute Index to each participant to use to help with team building and collaboration.

Result: Communication improved, discovered who their high performers were and who was struggling, and shifted job responsibilities based on those facts.

Case 4: Insurance Company and Broker
Challenges: Company was in need of a Strategic Plan.

Action: Implemented Strategic Planning process, Executive Leadership development process, Management development process, and Leadership development process for staff members.

Result: Completed 95% of strategic plan initiatives, and the team is now functioning at a high level of alignment.

Case 5: Stone Fabrication Organization
Challenges: The company had an inexperienced management team, growth was stagnant, and the company was in the red financially.

Action: Executive Leadership, Customer Service, and Sales development processes for staff.

Result: The company has grown 400%, going from a $1M company to a $5M company.

Case 6: Community Hospital
Challenges: Low service levels, high costs and poor morale.

Action: Top to bottom Total Quality Management Implementation, (Strategic Planning, Management and Leadership Development, and Employee Team Training). Aligned their strategy, people, and processes.

Result: Improved financial performance, improved patient and employee satisfaction, and decreased costs. Recognized in the community and state by receiving numerous quality awards.


Our clients range from sole proprietors to Fortune 100 companies. We work with non-profit and government agencies. We are dedicated to empowering businesses and individuals to achieve positive results.

Our clients come first. Through our national Network of Affiliates, we’ve had an even greater impact on individuals and organizations across the globe.

  • Ace Hardware
  • Allstate
  • American Thermal Windows
  • Arc Electric, Inc.
  • AT&T
  • Big Brothers/Big Sisters
  • The Children's Hospital
  • CNA Insurance
  • Columbia Credit Union
  • Daimler Chrysler
  • Delaware County Waste Management
  • The Dental Health Center
  • DFW Airport
  • ExxonMobil Chemical Company
  • Frito-Lay, Inc.
  • John's Hopkins University
  • Hewlett Packard
  • Johnson & Johnson
  • Kohl's Food Stores
  • Laboratory of Pathology
  • Landmark Real Estate
  • Mack Trucks
  • Majestic Mortgage
  • McDonald's
  • McKinney/Fridl Architects
  • Pepsi
  • Sandone Tire & Battery
  • Seagrams Corporation
  • St. Mary's Hospital
  • Time Warner Cable
  • United Parcel Services
  • University of Toledo


“Your willingness to design this program to meet my specific needs in my specific business is simply uncommon! I’ve discovered a 20%-25% reduction in my daily stress! I’m very pleased to let you know that one of my greatest fears, dealing with unpleasant people in unpleasant situations, no longer paralyzes me. I can now handle these kinds of situations with skill and confidence!”
– Networking Organization

“The business plan that you facilitated us through was challenging, exciting, and at times, frustrating. However, it was easier and the most cost effective solution that we had. The business plan that we had been trying to put together before we met you has cost us not only thousands of dollars, but years of our life. Now we have a plan that is flexible and will take us to the next level in our business.”
– Photography Industry